Cookie policy

Last updated: February 2, 2021

In this portal like the majority of internet portals, uses first & third party cookies to improve internet experience. Information about what are cookies, type of cookies used in this portal & how to deactivate in your browser, follows. If you don’t find the specific information you are looking for, please send an email to dp@barcelona-metropolitan.com

What are cookies?

Cookies are small files which some platforms, like web pages, can download and install in your computer, and mobile devices such as smart phones, tablets or smart TV. Functions can have different characteristics: collect information about browsing, collect statistical information, allow technical functions etc. Sometimes, cookies are used to store basic information about user habits or their computer, including sometimes remembering users.
You can find out more about cookies in the following link:
https://www.allaboutcookies.org/cookies/

Why are cookies important?

Cookies are useful for various reasons. From a technical point of view, they allow web pages to function easier and adapt to your preferences, like; for example, remember the language you browse in. Also, they help those responsible for web pages to improve the services they offer, thanks to the statistical information collected. Also they make publicity more efficient as lots of social networks use publicity cookies to show you information and personalized ads according to your preferences.

Cookies used in the Metropolitan portal & purpose

The cookies used in this portal are our cookies and those of third parties with technical objectives to improve user experience in this portal, analytics (for example, Google Analytics) & to share information in social networks. We would like to continue to provide popular content. Information collected from you from cookies, forms, or IP address tracking may be used to help diagnose problems with our server and to administer our Web site. E-mail addresses will only be used in private correspondence with the user for customer service purposes. The Responsible for first party cookies in our website is Borlangue Management S.L., with NIF number: B-66973587, and located in c/Joan Carles I 4 local 11, 08850 Gavà, Spain.

Third Party Cookies Used:

1. Google Analytics Cookies

These cookies store anonymous information for example, about how users use our web page, the number of visits, to identify users and sessions, how users access the web, which pages they visit regularly, the number of users who share content or use forms.
The information collected is transmitted to Google, Inc., a Delaware company whose main office is in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States, in its servers in the United States, in line with its privacy policy: https://policies.google.com/technologies/cookies

2. Google Publisher tags

These cookies store information for publishing purposes. The information collected is transmitted to Google, Inc. (see number 1 Google analytics)

3. Google custom search engine

These cookies store information for search engine purposes. The information collected is transmitted to Google, Inc. (see number 1 Google analytics)

4. The Rocket Science Group, LLC

Rocket Science Group is located at 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA, and is the company behind Mailchimp, the service we use to process our newsletter. Mailchimp uses cookies to measure the performance of our email campaigns, and to provide analytics information and enhance the effectiveness of its service. You can read in detail how it uses cookies in its privacy policy: https://mailchimp.com/legal/privacy/

5. New Relic Inc.

Collect personal data (name, phone number, postcode, email) & anonymous data (not associated with or linked to personal data). Browser information. Visits. Movements around the website.  Device. The information collected is transmitted to New Relic Inc., 188 Spear St., Suite 1200  San Francisco, CA USA 94105 Self-certified to the Swiss-US; and EU-US Privacy Shield.
https://newrelic.com/termsandconditions/cookie-policy
https://newrelic.com/termsandconditions/privacy

6. SnapWidget

SnapWidget makes use of log files including anonymous internet IP addresses, type of browser, Internet Service Provider, date/time stamp, user preferences referring/exit pages, and number of clicks to analyze trends, customize web page content, administer the site, track user’s movement around the site, and gather demographic information. https://snapwidget.com/privacy

7. ShareThis

ShareThis provides customizable social sharing tools. ShareThis uses technology such as cookies and pixels (including pixels and cookies for our customers) to collect data about internet users and how they interact with content, websites and adverts for targeted advertising and also carrying out analytics about internet users’ behavior. https://sharethis.com/privacy/

8. Hubspot

Hubspot provides the chatbox tool we use in customer service. The chatbox places a technical cookie used to recognize visitors and to keep the status and retrieve conversations. https://legal.hubspot.com/privacy-policy

9. Social network cookies
We provide links to other social network pages (Facebook, LinkedIn, Twitter, Instagram, Pinterest). These social networks install social network third party cookies for technical, analytical and publicity purposes.  We have absolutely no control over these cookies. There are 3 types:

  • Technical cookies necessary to access the information that we share in social networks.
  • Analytical cookies as the vast majority of social networks use analytical tools to collect information about how users use social networks.
  • Publicity cookies, as the vast majority of social networks use publicity cookies to display personalized information and ads according to preferences.

You can consult the cookie policies of these social networks in the following links:

Facebook
Linkedin
Twitter
Instagram
Pinterest

If you eliminate cookies you can still browse our portal normally but you may not be able to use some of the functions offered (e.g., share information, etc.).

How can I configure my preferences?

You can allow or eliminate cookies installed in your computer via the configuration options in your browser. If you wish to block cookies some services that you need may not be available. Eliminating analytical and social network cookies will not prevent you from using any of the services on our portal.

Configuration

  • Advertising: we serve Non-Personalized Ads only. You can review or update your consent preferences by clicking on the Privacy tab located at the bottom of all of our pages.
  • Chat box: this is a technical cookie. Please notice that if you decline your consent for this cookie, the chat box tool might not work properly. You can review or update your consent by clicking this

How can I delete cookies?

In browsers
You can eliminate them via the configuration option in your browser which will prevent the installation of cookies. You should follow the following instructions in accordance with the browser used by you.

Firefox
Chrome
Safari
MS Edge
Opera

Updates and Changes in this Cookies Policy

Barcelona Metropolitan may modify this Cookies Policy based on legislative and regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore users are advised to visit it periodically.