Working

August 17, 2010

The last 10 years have seen Barcelona become a thriving centre for call centres. Lower wages than northern Europe and a continual influx of native speakers of all languages make it an ideal location for international call centres. Wages begin at around €8 an hour, with most places offering fixed, long-term contracts, although timetables vary greatly depending on the employer. However, for those looking for shorter-term work, there may be shift work or shorter working hours available. The job requirements depends on the company but many involve customer care and marketing.

Although few people would describe call centre work as a job for life, it does offer many advantages for a person looking for a stable first job in Barcelona or for some part-time work to supplement their income. Flexible working hours, use of different languages and an international environment are some of the attractions of call centre work.

Below, we list some of the larger employers and agencies in Barcelona.

Avis Contact Centres

The car hire company has its international call centre in Barcelona's World Trade Centre. They offer jobs to native speakers of the following languages: Spanish, German, French, Italian, Portuguese, Dutch and Czech. They also offer the possibility of just working weekends. www.avis-europe.com/en/careers.aspx

CPM

With offices in 14 countries worldwide, the CPM Group is one of the world's largest outsourced sales organisations. They serve a large number of multinational businesses such as Honda, Nestle, Unilever and Sony to name but a few. Anually their sales teams handle more than five million outbound sales and customer care calls. CPM has offices throughout Spain in cities such as Madrid, Tenerife, Valencia and Zaragoza. Their Barcelona offices are situated in Sant Cugat and in Barcelona Glòries. For more information call 93 206 4080 or email them at info@cpmspain.com

Citi

Citi is a platform for financial products and services and has their Sales and Service Centre located in the centre of Barcelona. They work in more than 10 languages with 12 countries and offer jobs in customer care and sales.

Send your CV to bsc.human.resources@citi.com

http://careers.citigroup.com/careers/homepage/default.aspx

Sellbytel

The Sellbytel Communication Group is one of the largest communication groups in Europe and has over 400 employees in its Barcelona office. They often have job vacancies in customer care, business-to-business sales and IT helpdesk services.

Check for vacancies on their website: www.sellbytel.es. Or send your CV directly to career@sellbytel with the reference MET.

August 17, 2010

Latest Comments

  • Talent Search People

    They deal with a variety of jobs, not just call center jobs.

    Posted by Laura June 29, 2011 15:02:20

  • Wodker Associates

    One of the best and most professional companies I have found is Wodker Associates, they also have a lot of jobs for European language speakers here in Barcelona. You can send them your CV Directly at search@wodker.com. Good luck!

    Posted by Carlos April 14, 2011 09:31:43

  • Managment Job Required

    I have six years experience in management and have great skills in computer and english and also i do speak catala.

    Can i get any job here.
    Regards
    632376883

    Posted by Suminder April 10, 2011 12:24:43

  • work

    Hi, can i also find a job as a dentist on here?

    Posted by Roos March 24, 2011 20:52:56

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